Crowdtech believes that customer feedback is fundamental for any company and Insight communities are the perfect way to bridge this gap!
For several years Crowdtech has helped organisations to listen and interact with customers by using our all-in-one research solution. As we are always looking for better and more innovative techniques, we are proud to announce we are developing a completely new platform to meet the standards of tomorrow. Excitingly, this new platform will be operational this summer.
These are the main features that will be available:
Crowdtech is co-creating the platform with all our stakeholders, Client feedback has been a key element in our design. New user experience techniques such as eye-tracking and card sorting are used for an optimal experience.
The Crowdtech platform will be fully integrated with multiple sources such as external databases, CRM and Social Media and we are pleased to announce we are now integrated with Salesforce.
The platform will continuously update participants data. Automatic invitations can triggered at preset times, from past research answers or previous activities from participants.
Completely styled in your own brand
The platform will be custom-made and adapted to the wishes of our clients. Furthermore, it will be responsive on all devices.
All the online qualitative research techniques
Co-creation, one-on-one chat, group discussions and more are techniques to gain customer feedback.